SIP trunking services, from a responsive local supplier

SIP trunking provides businesses with a way of connecting their telephone systems into the national phone network, using the internet instead of local BT phone lines.

With IP DirectConnect, First Line's SIP Trunking service, you get telephone network call quality without the costs of line rental, and reduced call costs.

What are the benefits of IP DirectConnect?

• Save money: IP connectivity costs less than ISDN with lower call costs, free internal calls between extensions and offices (including international calls) and lower line rental costs for multi sites. Also, no expensive call-forwarding costs are required should you relocate or need to divert calls in the event of a disaster.
• Line rationalisation: for businesses with multiple sites, SIP Trunking provides ISDN line rationalisation options and reduces the number of PBXs you need to maintain – all with full control of the numbers associated with your business.
• Flexibility with your phone numbers: allows you to move office and keep your same geographic number without any ongoing call forwarding costs and costs associated with new company stationery.
• Business continuity: if your office has to be temporarily relocated in an emergency, this can quickly and cost effectively be achieved with SIP Trunking.
• Resilience: a phone service that will cope with any situation and give you 100% up time on your telephony. Whether you need to keep your business running without expensive call forwarding costs in a disaster or emergency or you need to load balance your calls between sites during peak hours, SIP Trunking delivers.
• Voice and internet convergence: with IP DirectConnect delivered over Ethernet, you can have both a high quality voice and data service all over one connection, giving you significant cost savings.

IP DirectConnect is ideal for businesses that are:

• Currently using single or multiple ISDN lines at one or multiple sites, and are looking to rationalise the number of concurrent calls to the telephone network
• Moving premises out of the local area and want to keep their number - no expensive call forwarding services
• Looking for a disaster recovery solution with a resilient phone service to cope with any emergency
• Looking for high bandwidth to the internet to support all ICT business requirements including voice and data services
• Customer service driven where a local area presence is important across the UK and multiple UK numbers can be delivered into one single service centre.

How does it work?

The service simply connects a 'pipe' between your site and our partner's network, you just tell us what level of bandwidth is needed and when and where we need to connect to.

The service is also available over Ethernet, providing a complete IP access and SIP Trunking solution and is delivered as an end-to-end service with an availability guarantee, voice channel guarantees, and a guaranteed time to fix.

First Line Telecoms can provide a complete SIP based solution from internet connections through to handsets , really low call charges,  we can upgrade your current IP phone installation or install a new system with all the great features that SIP trunking offers.