Email First Line: support@firstline-it.com
Call First Line: 0845 504 0975
 

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Business Class ADSL Broadband from a responsive local supplier

First Line Telecoms offers business quality ADSL broadband, providing connectivity to the internet at a fixed monthly price.

Download speeds range from a maximum of 8 Mbps to 24 Mbps, depending on the package you choose and your location.

Whatever industry you’re in, First Line can deliver a business ADSL solution with the best speeds available in your location, low contention ratios, and business-class service level agreements from a highly responsive locally based supplier.

If this sounds attractive and you'd like to talk through your options, please contact us

If you're interested in more technical detail, read on!

 

These are some of types of ADSL services we offer:

Annex M

Annex M is a new type of ADSL which enhances the upload speed typically available from other services. Users need a special router often denoted with an 'M' in the model number. As with all ADSL products the speed is dependent on the distance of your premises from the exchange and, in this case, the service availability at the exchange.

ADSL 2+

ADSL 2+ is a new technology with download speeds of up to 24Mbps for businesses sited close to the exchange. Almost three quarters of customers are able to obtain 16Mbps. Upload speeds are also significantly higher with the 'ADSL 2+ Business' service.

ADSL Max

This variation of ADSL appeared after the introduction of Classic ADSL. Download speeds vary, but can be up to 8Mbps if your site is close enough to the exchange. Business ADSL Max upload speeds can be as high as 832 kbps. Like the maximum download speed, the upload speed is dependent on distance from the exchange and the quality of the line.

LLU ADSL

BT are not the only provider of broadband services to ISP's. LLU (Local Loop Unbundled) providers take ownership of the line, sometimes data services only, and sometimes phone and data services

Service Levels

Business ADSL users that require high levels of uptime should consider carefully the service levels offered by their ADSL provider. First Line Telecom's service gives the customer a guaranteed initial response time (2 hours) with a commitment to clearing the faults well within the following timescales from the time reported.

Loss of service 8 business hours (08:00 - 18:00)
Performance issues 2 business days (Mon - Fri)
Read about 'SIP trunking'

SIP trunking provides cheaper reliable connections to the national phone network.

Find out more

Read about our clients


Cameron Black

London based fitting out and refurbishment business

Science Oxford

Independent charitable body for science and enterprise

FWP Matthews

Oxfordshire based organic flour mill


 

First Line Support Ltd
Hamilton House
1B Howard Street
Oxford
OX4 3AY

Next Steps

You can find out about more about First Line's telecoms services by visiting these links:

If you'd like to discuss how any of these services could benefit your business, please contact First Line Telecoms

And if you'd like to know more about how we support our clients, you can read about some of them here

 

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