Email First Line: support@firstline-it.com
Call First Line: 0845 504 0975
 

Would you like to talk to us about telecoms for your business?

01865 260 220
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Hosted telephone systems, for smaller businesses

FeaturePlus is a hosted telephone system ideally suited to small businesses, branch offices and mobile workers.

The service is feature rich and has an emphasis on control and administration, allowing you to configure the system exactly to your business’s requirements - even if these requirements frequently change.

With this versatility you can manage your business more effectively by ensuring you never miss a call, at a price you can afford and without having to buy an expensive PBX.

The benefits of FeaturePlus

  • Features you can easily control – comes with a wide range of call handling and management features as standard, all operated through an easy-to-use web portal
  • Enables change – the service can help businesses be more efficient, work more flexibly by enabling home working, and improve customer conversations
  • Ideal for branch offices – as the service is provided centrally you don’t need an expensive system on each site. So you get all the functionality you need without compromising on price
  • No hidden costs – as FeaturePlus is hosted on your behalf, there are no maintenance charges or running costs
  • Service on-demand – you only pay for what you need and on a simple per-seat basis. As you are not buying a PBX there's minimum capital outlay and no financing costs to consider
  • Numbering is made easy – you have total flexibility with the numbers you want to use. You can keep your existing numbers or get new numbers. But whatever you choose, your number will always go wherever your business goes
  • Business continuity - unexpected events won’t disrupt your business. Whether it be snow or floods FeaturePlus business continuity features allows your business to carry on making and taking calls

Businesses that can benefit

Many small businesses across the UK already use FeaturePlus. These are some of the typical types of users:

  • Retail stores - helps rationalise the number of phone lines per shop and reduce the cost of calls between stores
  • Small office chains - like estate agents and recruitment companies where inter office calls are high, and measuring telephone productivity very important
  • Home workers - works well in the home environment and allows calls to be transferred seamlessly whether your home is close to the business or in another country. Calls between the office and home workers are free
  • Small international offices - linked in to the UK businesses with UK phone numbers. Inter-company calls are free
Read about 'SIP trunking'

SIP trunking provides cheaper reliable connections to the national phone network.

Find out more

Read about our clients


Cameron Black

London based fitting out and refurbishment business

Science Oxford

Independent charitable body for science and enterprise

FWP Matthews

Oxfordshire based organic flour mill


 

First Line Support Ltd
Hamilton House
1B Howard Street
Oxford
OX4 3AY

Next Steps

To discuss how First Line's telecoms services could benefit your business, please contact us

And if you'd like to know more about how we support our clients, read about some of them here

 

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