Footprints service management software

‘Footprints’ is a web based service management application that helps us to manage your issues more professionally, and to measure and report on our performance.

The benefits of Footprints are that you can::

• be confident your job is recorded in our system
• receive regular updates
• respond to the engineer’s updates
• review all open jobs
• receive a monthly statement of all work done
• log requests by phone, email or web
• receive monthly or six monthly reports on trends and patterns of problems on your network